Recover deleted items in Outlook

In Outlook, click the Folder tab, and then click Recover Deleted Items.

If Recover Deleted Items is grayed out or isn’t there:

  • You might be working in offline mode.
  • You might not be using an Exchange account. If you don’t have an Exchange account (for example, you’re using Outlook to connect to an IMAP or POP account) you can’t recover an item that’s been permanently deleted or deleted from the Deleted Items folder. If you are connected to an IMAP account, you might be able to recover items from the Trash folder.

Select the item you want to recover and click Recover Selected Items.

You can recover email messages, contacts, calendar items, and tasks from the Recoverable Items folder.

When you recover items from the Recoverable Items folder, they are moved to the Deleted Items folder. So after you recover an item, you can find it in your Deleted Items folder and then move it to another folder. If you recover a calendar appointment, contact, or task, it’s also moved to the Deleted Items folder. From there, you can move it back to your calendar, contact list, or tasks. To find recovered items, just search for them in the Deleted Items folder.